Established in 1999, 1st Class Secretarial Services boasts over 25 years of industry experience, offering fast, accurate, and hassle-free Digital Audio Transcription Services.
We serve a diverse range of clients, including universities, educational institutions, HR and private firms, government agencies, healthcare providers, non-profits, students, and individuals. Whether you need a one-off 30-minute transcription or support for long-term, high-volume contracts, we’ve got you covered.
Our experienced UK-based team provide a complete range of transcription services to our clients for an array of topic areas.
We cover all academic research areas and hand pick the experienced transcription team for your project, based on past experience and subject knowledge. Our clients trust us to deliver the highest quality, accurate transcripts of their research interviews. They rely on us to provide transcripts that are ready for analysis, saving them valuable time.
Learn MoreWe can work seamlessly with your Teams interviews, converting them to sound files or working directly with video formats. This allows us to accurately identify all speakers and produce a high-quality transcript of your online meetings.
Learn MoreOur experienced team excel at accurately identifying individual speakers in focus groups, ensuring that each participant is clearly distinguished. We take pride in delivering precise transcripts that capture multiple voices, making it easier to analyse the discussion and focus on the insights that matter.
Learn MoreWe have experience of working with SMEs and sole traders, providing a professional service which allows them to focus on the important parts of their business. We can transcribe onto your business templates, in the format you require, saving you time and effort in reformatting.
Learn MoreWe know that there are advantages to people using AI to transcribe their recordings. However, we can still help with the proofing and reformatting of these documents to ensure that there is no compromise in the integrity of the written word.
Learn MoreWe understand the critical need for accuracy in HR meetings. Your interviews will be transcribed by a transcriptionist with experience in handling the confidential and detailed requirements of HR meetings, including disciplinary hearings and grievance procedures. Our independent quality control team ensure that your transcripts are ready for distribution to the relevant parties.
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Our clients tell us we are friendly and approachable. We are interested in what you do and want to find out more so we can best meet your transcription needs.
We care about what we do. We strive to exceed your expectations with working practices focused on high quality, secure data processing.
We quality control each and every document before it is returned to you. This ensures that you get the highest quality transcript in the best format for you to take forward.
We have over 25 years transcription experience. From our administration team to our highly experienced transcriptionists, we have the knowledge and expertise to make your transcriptions easy and hassle free.
Our tried and tested working methods mean that we provide you with a proactive service. As soon as we receive your files, and know your individual requirements, we're good to go. This makes the whole process seamless and stress free for you.
We will provide you with a tailored service based on your requirements. We will ask you for all the information we need to send you a document that is ready to go.
We’ll send you your unique log in details and full instructions on uploading your data. This will be transferred, processed and stored in line with our data protection and privacy policies through our secure, custom client portal.
We will assign your work to someone with experience in your field, and for ongoing work we will ensure continuity by allocating your work to the same transcriptionists wherever possible. We will even consider regional accents and technical subject matter when choosing your transcriptionist.
While we are transcribing, you can keep doing what is important to you and your business. Our team will let you know when your transcripts are complete.
We offer a range of turnarounds, from same business day to 15 working days, to suit your schedule and budget.
We are always delighted when we get favourable feedback from our clients, some are offered below
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Based near Edinburgh in Scotland, 1st Class Secretarial Services have provided audio transcription services to academia, local authorities, government agencies and corporate clients in the UK and beyond since 1999
Copyright © 1999- 1st Class Secretarial Services, a trading name of Lawson Hardwick Limited.
