Audio Typing Service and Audio Transcription Specialists
What Do You Do?
1st Class Secretarial deliver fast, accurate and painless Transcription Services to a wide range of private firms, government agencies, health providers, not-for-profits, educational institutes, students and other individuals. We can do anything from a one-off 30 minute job to servicing long-term, high-volume contracts.
Our Transcription Services are:
- Digital Audio and Digital Transcription Services
- Audio Typing and Audio Transcription Services
- Copy Typing Services
Why Would I Need Transcription Services?
If you don’t have the time, skills or inclination to do it yourself. Division of labour and specialisation are great reasons to use Transcription Services - you wouldn’t get a plumber to fix your electrics would you?
Are You Reliable?
You bet! We’ve been around since 1999 and serve big and small customers, from small businesses, to government agencies, to the universities. We have a team of full-time, dedicated, professional transcriptionists along with strong management and a great customer service team.
Are You Easy To Deal With?
Of course! 99% of our customers tell us we are (according to our latest customer survey - January 2014).
Do You Cost Much?
We’re not the cheapest, nor the most expensive. We price fairly whilst delivering a great service (and that’s according to our customers, not us). In our most recent customer survey (January 2014) 95% of our customers said they were “highly likely” to recommend us and 95% said the quality of our work was “very good” or “excellent”.
Cheaper transcription services will most likely not have the same quality control standards as 1st Class, and they probably won’t have a team of professional transcriptionists. These two things can be a risk to the quality and level of service you may receive from other firms.
Our process is geared towards on-time, on-budget and high-quality delivery. We have a dedicated team of professional transcriptionists that can deliver around the clock. We have a two-stage internal quality control system which ensures we deliver to your requirements and our exacting standards. We request feedback from our customers on the work we have produced which helps to keep our services sharp and relevant to your needs.
How Do We Get Started?
It’s really easy to start using 1st Class for your transcription services - just give us a call on 0131 510 5105.
InquiriesPublic Inquiries, Hearings and PACE Interviews, Data Protection, Security and Integrity...
Focus GroupsHigh quality transcription of team meetings and focus groups
Meetings & SeminarsHigh quality, rapid turnaround audio transcribing service, perfect for same-day needs
Research InterviewsConfidential management of health and market research interviews and recordings